Car insurance agents listen up! Using proper phone etiquette while talking to possible car insurance clients on the phone can be an incredible asset to anyone working in the insurance business. Let me explain why:
If you are an insurance agent working for one of the countries largest and best insurance companies, you're going to want to learn how to handle telephone complaint calls with poise if you seriously expect to hold onto your insurance job.
A nasty caller at the wrong time of day can cause words to slip out you'd never mention in the presence of your mother. Just remember to stay cool and make sure you don't curse one of those lucrative insurance clients that could be bringing in your next enormous paycheck!
Selling car insurance over the phone isn't tough. However, if your level of speech is limiting you from actually conversing with your insurance client then you might want to think about another position (other than insurance sales) amongst your insurance company.
As for learning proper phone etiquette to improve your insurance sales, there are a number of quality websites available on Google that will help teach you to improve your speech.
Insurance agents might want to even consider taking public speaking courses. There may come a time in your future insurance career where your boss or client demands that you speak in front of a large audience. As Jerry Seinfeld once said in his famous I'm telling you for the last time audio CD and performance: "Most people would rather be [dead] in the casket, that giving the eulogy"
Phew.. oh ok, give me a minute to stop chuckling here! What I'm getting at is that the number one fear among most people (insurance agents included) isn't spiders, but public speaking.
Insurance Home - Bringing you "How to Sell Car Insurance" and more insurance articles since 2006, or click on to the next step in how to sell car insurance step four.